Exchange and return
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Exchange within 7 days, subject to stock availability and proof of purchase.
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For an exchange (return within 3 days after receiving the parcel), please email us at Cottoncubinfo@gmail.com or WhatsApp 0304-4239907 during working days (Monday to Saturday) from 10 am to 5 pm.
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The article must be unused, unwashed, with original tags and packaging intact.
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Products purchased on 'sale' can only be exchanged in different size, depending on size availability.
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We facilitate customers in both scenarios:
- If the size or product mistake is from Cottoncub, we will bear the delivery charges.
- If the size issue is from the customer’s side, the customer will bear the delivery charges.