Exchange and return

  • Exchange within 7 days, subject to stock availability and proof of purchase.
  • For an exchange (return within 3 days after receiving the parcel), please email us at Cottoncubinfo@gmail.com or WhatsApp 0304-4239907 during working days (Monday to Saturday) from 10 am to 5 pm.
  • The article must be unused, unwashed, with original tags and packaging intact.
  • Products purchased on 'sale' can only be exchanged in different size, depending on size availability.
  • We facilitate customers in both scenarios:
  •           If the size or product mistake is from Cottoncub, we will bear the delivery charges.
  •           If the size issue is from the customer’s side, the customer will bear the delivery charges.